International Journal of Industrial Engineering and Management

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Vol. 10 No. 2 (2019)
Original Research Article

The Impact of Perceived Advertising Creativityon Behavioural Intentions and Quality Perceptions in Mass Customization

Thomas Aichner
Assistant Professor of Marketing, College of Business, Alfaisal University
Bio
Abdel Monim Shaltoni
Associate Professor of Marketing, College of Business, Alfaisal University
Bio

Published 2019-06-30

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Keywords

  • Advertising,
  • Consumer Perception,
  • Creativity,
  • Mass Customization,
  • Young Consumers

How to Cite

Aichner, T., & Shaltoni, A. M. (2019). The Impact of Perceived Advertising Creativityon Behavioural Intentions and Quality Perceptions in Mass Customization. International Journal of Industrial Engineering and Management, 10(2), 131–138. https://doi.org/10.24867/IJIEM-2019-2-234

Abstract

This is the first article to study the influence of perceived advertising creativity on behavioural intentions and perceived product quality in mass customization. Through an online survey, 300 Saudi participants evaluated one of three fictitious miadidas sneakers advertisements, which weremanipulated through the use of different product configurations. These product configurations had different levels of perceived creativity, which consequently influenced the perceived advertising creativity of the overall advertisement.The results show that perceived advertising creativity is an excellentpredictor for behavioural intentions such as the customer’s willingness to visit the advertiser’s website and to try out customizing the product using a web-based sales-configurator. The more creative the advertisement is perceived by the customer, the higher is his or her behavioural intention. In contrast, the correlation between perceived advertising creativity and perceived product quality is weak and negative.

 

Article history: Received (5.11.2018); Revised (3.03.2019); Accepted (6.03.2019)  

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