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177-186

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Challenges of Total Customer Experience (TCX): Measurement Beyond Touch Points

Christos G. Chatzopoulos, Marcel Weber

187-196

Abstract Views: 880 | PDF Downloads: 0

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Customized Optoelectronic In-Earsensor Approaches for Unobtrusive Continuous Monitoring of Cardiorespiratory Vital Signs

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197-203

Abstract Views: 467 | PDF Downloads: 0

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205-214

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Developing Complex, Mass-Customized Products in SME Networks: Perspectives From Co-Creation, Solution Space Development, and Information System Design

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215-227

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Implementation Guidelines for Mass Customization :A Researcher-Oriented View

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