International Journal of Industrial Engineering and Management

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Vol. 7 No. 2 (2016)
Original Research Article

Management Model for Successful Business Processes: the Case of Transition Countries

Dušan Gošnik
University of Primorska, Faculty of Management
Bio
Ivan Beker
University of Novi Sad, Faculty of Technical Sciences
Bio
Jana Suklan
School of Advanced Social Studies
Bio
Klemen Kavčič
University of Primorska, Faculty of Management
Bio

Published 2016-06-30

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Keywords

  • Management,
  • business process,
  • transition countries

How to Cite

Gošnik, D., Beker, I., Suklan, J., & Kavčič, K. (2016). Management Model for Successful Business Processes: the Case of Transition Countries. International Journal of Industrial Engineering and Management, 7(2), 75–84. https://doi.org/10.24867/IJIEM-2016-2-108

Abstract

The paper presents the results of empirical research about the effect of management activities such as planning, organising, leading and controlling on the success of business processes` improvement performance. We report the results of a survey conducted in various types of organisations in transition economies. Results show us important differences about how certain management activities affect the success of business processes` improvement implementation. The findings are useful for business practice in general and for managers in countries having a similar history, social system background and transition economy (e.g. Serbia, Slovenia, etc.) as they will understand better the key influences and the role of management activities in business processes improvement initiatives and implementation.

 

Article history: Received (18.02 2016.); Revised (10.05.2016.); Accepted (20.05.2016.)  

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