Management Model for Successful Business Processes: the Case of Transition Countries
Published 2016-06-30
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Keywords
- Management,
- business process,
- transition countries
How to Cite
Copyright (c) 2023 International Journal of Industrial Engineering and Management
This work is licensed under a Creative Commons Attribution 4.0 International License.
Abstract
The paper presents the results of empirical research about the effect of management activities such as planning, organising, leading and controlling on the success of business processes` improvement performance. We report the results of a survey conducted in various types of organisations in transition economies. Results show us important differences about how certain management activities affect the success of business processes` improvement implementation. The findings are useful for business practice in general and for managers in countries having a similar history, social system background and transition economy (e.g. Serbia, Slovenia, etc.) as they will understand better the key influences and the role of management activities in business processes improvement initiatives and implementation.
Article history: Received (18.02 2016.); Revised (10.05.2016.); Accepted (20.05.2016.)
