International Journal of Industrial Engineering and Management

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Vol. 3 No. 4 (2012)
Original Research Article

Improving Tourism Package Configuration in Web Environment

Igor Fuerstner
Subotica Tech – College of Applied Sciences
Bio
Atila Nadj
Subotica Tech – College of Applied Sciences
Bio

Published 2012-12-30

abstract views: 6 // FULL TEXT ARTICLE (PDF): 0


Keywords

  • Mass Customization,
  • Personalization,
  • Time-effective Configuration,
  • Tourism Package

How to Cite

Fuerstner, I., & Nadj, A. (2012). Improving Tourism Package Configuration in Web Environment. International Journal of Industrial Engineering and Management, 3(4), 195–203. https://doi.org/10.24867/IJIEM-2012-4-124

Abstract

The customers can use numerous specialized services that are available on the Internet, if they want to configure a tourism package. These services can be of lesser or greater complexity but most of them configure an offer from a series of picking lists from which a customer should pick an option. This can often be rather time-demanding and frustrating, especially when the customer has no real knowledge about the offered options. Therefore, this paper proposes the structure of a web-based tourism package offer, which enables the configuration of a tourism package for a specific destinationin a time-effective way, accompanied with a case study.

 

Article history: Received (10 November 2012); Revised (28 November 2012); Accepted (08 December 2012)  

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