Privacy policy

Last updated: January 10, 2020

University of Novi Sad, Faculty of Technical Sciences is committed to maintaining your confidence and trust with respect to your privacy. This privacy policy explains how we collect, use and share your personal information.

About our privacy policy

This privacy policy applies to our website and other services, including programs and events, that refer or link to this privacy policy (each, a “Service”). This policy may be supplemented by additional privacy statements, terms or notices provided to you. The University of Novi Sad, Faculty of Technical Sciences that owns or administers the Service, as identified therein, is the primary controller of your personal information provided to, or collected by or for, the Service.

Information we collect

We collect information about you in two ways: directly from your input and through automated technologies.

Information you provide to us

The types of personal information that we collect directly from you depends on the content and features of the Service you use and how you otherwise interact with us and may include:

  • Contact details, such as your name, email address, postal address, phone number and social media handle,
  • Profile information, including educational, professional and other background information, such as your field of study, current position, practice area and areas of interests, gender, and ORCID ID,
  • Content that you share, such as annotations, comments, contributions and replies,
  • Payment information, such as a credit or debit card number, and government-issued ID numbers and/or
  • Information that you communicate to us, such as questions or information you send through Contact form.

Data from other sources

We also may obtain contact details and other information about you from third parties, including:

  • Publicly available sources and data suppliers from which we obtain data to validate or supplement the information we hold and to support the Service.

Device and usage data

The Service may automatically collect information about how you and your device interact with the Service, such as:

  • Computer, device and connection information, such as IP address, browser type and version, operating system and other software installed on your device, unique device identifier and other technical identifiers, error reports and performance data,
  • Usage data, such as the features you used, the settings you selected, URL click stream data, including date and time stamp and referring and exit pages, and pages you visited on the Service and/or
  • For location-aware Services, the physical location of your device.

We collect this data through our servers and the use of cookies and other technologies. You can control cookies through your browser's settings and other tools.

How we use your information

We are committed to delivering a relevant and useful experience to you. Depending on how you interact with us and the Service, we use your personal information to:

  • Provide and manage your access to and use of the Service,
  • Process and fulfill a request, order, download, subscription or other transaction,
  • Enhance and improve the Service, such as add new content and features,
  • Notify you about changes, updates and other announcements related to the Service,
  • Deliver targeted advertisements, promotional messages, and other information related to the Service and to your interests,
  • Provide technical, product and other support and help to keep the Service working, safe and secure and/or
  • Identify usage trends and develop data analysis, including for the purposes of research, audits, reporting and other business operations, such as to pay royalties and license fees to third-party content providers, determine the effectiveness of our promotional campaigns, evaluate our business performance, or in other ways pursuant to a customer agreement.

We may also use your personal information to:

  • Respond to your requests, inquiries, comments or concerns,
  • Invite you to submit or review manuscripts or otherwise participate in our publishing programs,
  • Issue payments and statements, such as for royalties and editorial fees,
  • Conduct and administer user testing and surveys as well as sweepstakes, competitions and similar promotions,
  • Provide you with relevant promotional messages and other information about products, events and services,
  • Enhance and improve our products, events and services and develop new ones and/or
  • Comply with our legal obligations, resolve disputes and enforce our agreements.

Sharing of your information

We share your personal information in the following ways and contexts.

Our group companies and service providers

Depending on the Service provided, we share your personal information with our:

  • Suppliers and service providers, including editors, reviewers, payment processors, customer support, email service providers, event venues and service providers, mailing houses, shipping agents and IT service providers

to process the information as necessary to provide the Service, complete a transaction or fulfill your request or otherwise on our behalf based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.

Your choices

We may also share your personal information with our group companies and with sponsors, joint venture partners and other third parties, including entities for which we are acting as an agent, licensee, application host or publisher, such as societies, that wish to send you information about their products and services that may be of interest to you as determined by your choices in managing your communications preferences and other settings.

Legal reasons

We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to:

  • meet any applicable law, regulation, legal process or other legal obligation,
  • detect, investigate and help prevent security, fraud or technical issues and/or
  • protect the rights, property or safety of University of Novi Sad, Faculty of Technical Sciences, our users, employees or others.

Data retention

We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.

Data security

We take precautions to safeguard your personal information against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate technical and organizational measures.

Grounds for processing

We take precautions to safeguard your personal information against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate technical and organizational measures.

  • where necessary to provide the Service, fulfill a transaction or otherwise perform a contract with you or at your request prior to entering into a contract,
  • where necessary for our compliance with applicable law or other legal obligation,
  • where necessary for the performance of a task carried out in the public interest,
  • where applicable, with your consent and/or
  • as necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud, or fulfill our other legitimate interests as described in the sections above, except where our interests are overridden by your privacy rights.

Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing.

Changes

We will update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means.

Contact

If you have any questions, comments, complaints or requests regarding this privacy policy or our processing of your information, please contact the IJIEM Journal through our Contact form or via post:

University of Novi Sad
Faculty of Technical Sciences
Department of Industrial Engineering and Management
Trg Dositeja Obradovića 6
21000 Novi Sad
Serbia