Utilization of Design Configurators in Order Engineering (pp. 223-231)

Marko Makipaa, Pasi Paunu, Timo Ingalsuo
Configurators are essential tools in mass customization. While sales configurators and product configurators have received a fair amount of attention, this study explores a new type configurator for use in order engineering: design configurator. Design configurators can be used to automate order engineering and decrease lead-time for product quotations and customized designs. Thus, they can bring ETO companies closer to mass customization. By determining the requirements for and developing the concept of a design configurator, this paper paves the way for further research on design configurators. Through multiple case studies, the applicability and benefits of design configurators in different industrial contexts are illustrated.