Volume 2 - 2011

Implementing Lean in Health Care: Making the link between the approach, readiness and sustainability (pp. 1-12)

Zoe Radnor
This paper draws on the findings of three evaluations, two Hospitals and a Mental Health Trust in England, on the implementation of Lean within Health Care. The paper analyses the case studies not only to assess if the approach taken was process or continuous improvement but also to evaluate the degree to which conditions of readiness related to Lean were present. Organisational readiness factors include understanding of the process/system view, customer view, data and engaging the staff to ensure that Lean is not just about making poor processes more efficient by focusing on the tools. The paper introduces a typology of Lean implementation which could be used to situate organisations to understand their relationship between the approach taken and, the state of the conditions of readiness thus the level of sustainability which could be achieved.

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Organizaiton Performance Measurement and Quality Information System in Serbia - Quality Managers' Estimates (pp. 13-20)

Vladan Radlovački, Ivan Beker, Bato Kamberović, Mladen Pečujlija, Milan Delić
This study represents a research carried out on a sample of organizations from Serbia with a certified quality management system (QMS). We made an attempt to explore impacts of information system (IS) quality on measuring management system performance in an organization. The study is based on subjective estimates of quality managers. According to experiences from developed countries, the quality of the information system has, in all its dimensions, very strong influence on measuring system performance (as well as on the performance itself). In Serbia, we found only one among the observed dimensions of IS quality to have a weak impact on measuring organization performance. We also found no significant variations of the dependent variable by observed objective organization parameters (number of employees, type of ownership and maturity of the system in an organization). Results were discussed and it is believed that submitted information could be useful both for professionals and for the researchers in a struggle for gaining better organization performance, since we did not find similar research carried out in Serbia so far.

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Lean Manufacturing Implementation Problems in Beverage Production Systems (pp. 21-26)

Ivica Veža, Nikola Gjeldum, Luka Celent
For production companies, it is very important to keep their production processes efficient. Huge competition and continuously changing market demands require constant improvements of company’s business. Lean manufacturing is a production practice that considers the expenditure of resources for any goal other than the creation of value for the end customer to be wasteful, and thus a target for elimination. Working from the perspective of the customer who consumes a product or service, "value" is defined as any action or process that a customer would be willing to pay for. Lean manufacturing is a generic process management philosophy derived mostly from the Toyota Production System. This paper presents the results of case study about implementation of lean concept in bottler beverage production system in the Croatian enterprises and the main problems of implementation.

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Mathematical Modeling for Paper Stock Drainage at Hydrofoils of Wire Part of Paper Making Machine (pp. 27-31)

Pavel Kaurov, Nikolay Kokushin, Aleksey Tikhonov
The mathematical model of paper stock dewatering at hydrofoils based on strict attention to physics of the processes is elaborated. Initial inspection of the developed mathematical model is executed by comparing the data, obtained by calculation with taking into account the deflection of the forming fabric, with the experimental data on the distribution of vacuum in the wedge of hydrofoils. The method for determining the flexure stiffness of forming fabrics is developed. The results of experimental determining of the filtration coefficient with consideration of three-phase state of paper stock are given. The calculated data of concentration of paper stock on wet end have a good agreement with experimental data. The method of calculating the paper stock drainage is developed and experimentally verified.

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Entrepreneur’s values and knowledge: How can influence new technology-ventures’ growth? (pp. 33-38)

Alejandro Campos, Esther Hormiga
This study provides a theoretical reflection about how entrepreneur’s values and knowledge can influence growth expectations in new technology-ventures. This research offers a discussion about the fact that entrepreneur’s knowledge is not the only individual factor that helps to differentiate the level of growth expectations in this specific sector. The argument is that there are certain specific values present in those new ventures with a higher growth expectations, mainly independence and wealth. However, there are other values that are not so related to growth like exploitation or security, but they are typically present in technical entrepreneurs. Finally, a model is presented to understand the relationship between entrepreneur’s values and knowledge and their impact on new technology venture growth. As a result of this reflection, the paper states on one hand nine propositions explaining the influence of technological entrepreneurs’ knowledge and values on growth expectations for their firms, on the other hand the paper provides a model of this influence.

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Fingerprint Biometric for Identity management (pp. 39-44)

Nadarajah Manivannan, Celalettin Tigli, Azad Noor, Shahzad Memon
In this paper a study of fingerprint biometric for Identity management is presented. Basic stages of automatic fingerprint systems are explained and a comparison study among three commercially available automatic fingerprint recognition systems is also presented. This study suggests that automatic fingerprint recognition systems performs reliably well as far as recognition is concerned, however there is a number of areas, such as liveness detection and unsupervised recognition, need to be tackled for high security applications, such as border control and anti-terror activities.

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Using Patent Statistics and Principal Component Analysis to Predict Global Competition (pp. 45-50)

Francois A. Ravalison, Narisoa Rabenja
Globalization and acute competition require continuously searching new approach in identifying ways for better economic growth. The purpose of this paper is to identify a process to predict global competition. The data are collected from the Malagasy Intellectual Property Office. Frequencies of foreign patents, registered at that Office, from 1994 to 2009 have been collected. Then, data mining is conducted to bring out an idea. Findings reveal that Competition indicators based on patent statistics are confirmed as appropriate measure of competition. Then Principal Component Analysis (PCA), applied on Competition indicators, permits to predict sector of global competition in a country level. This paper serves as a valuable analytical framework for the management of patent data for continuous innovation for economic growth.

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Importance of Vulnerability in Disaster Risk Management (pp. 51-60)

Djordje Cosic, Srdjan Popov, Dusan Sakulski, Ana Pavlovic, Dunja Palic
Climate changes today result ever more frequently in large scale catastrophic events, such as floods, fires, tropical cyclones, hurricanes. They greatly endanger individuals, businesses and society as a whole. Countries, regions, local governments, and the insurance sector, have large problems resolving the consequences of such events. The likelihood of these events is difficult to influence. Nevertheless, the largest contribution to risk reduction can be achieved by reducing vulnerability in any of its four forms: infrastructural, environmental, economic and social vulnerability. This paper analyses different aspects and indicators for assessing vulnerability. The main aim in this paper is to show the importance of vulnerability assessment in disaster risk management. The main result of this research is vulnerability assessment method, methods like this one should contribute to shift from passive disaster-related defense to proactive disaster risk management, as well as from emergency management only, to disaster prevention, preparedness and mitigation activities.

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Process of Applying Modified Space Model for Defining Company's Strategy (pp. 61-68)

Jelena Borocki
Today, in innovative economy, in times of blurring boundaries between industries and organizations, companies are facing the new situation: they have to take decisions quickly, despite their importance and despite the incomplete information. Company’s future and its success depends heavily on its strategy which could be defined through different models of strategic planning. Most of the models used for better decision making, better creating strategic plans, give a company a possibility to define a path how to reach its future, determine external and/or internal environment, etc. Modified SPACE model, as a model of strategic planning, is presented in this paper. It is useful in a situation when company want to select key factors for defining its future development and to asses is a proposed change of strategic posture is possible or not. Model is applicable for different type of companies, different size and ownership.

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Granting Loans to Legal Entities as the Bank's Business Process (pp. 69-76)

Romana Petrovic, Milivoje Davidovic
Granting loans to legal entities poses a challenge to the management in commercial banks. Regardless of intensive development of financial market, granting loans (either to corporate or retail sector) is the most lucrative banking business, in terms of the revenue generated. Granting loans to business entities is multidimensional task. On one hand, banks are trying to build as sizeable credit portfolio as possible with the aim of achieving satisfactory profit performances and on the other, in the loan approval process, it is very important to correctly assess credit-worthiness and monitor the approved loans for the purpose of adequate risk management. Hence, within the realm of loan granting, there is a specific „conflict“ between traditional banking principles of liquidity, security and profitability of the placement. The analysis presented in the paper is focused on the loan approval process to business entities. The first part of the paper addresses the loan-approval technology itself from the point of submitting a loan application to the point of issuing the loan. The second part of the paper focuses on the loan assessment procedure, that is, methods and techniques of assessing credit-worthiness of potential debtors. The last part deals with the research results and conclusion.

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